- Press 1 for flight changes and cancellations.
- Press 3 for reservations and booking inquiries
- Press 0 to skip navigation and connect directly with a real person.
- Twitter: https://x.com/southwestairย
- Facebook: https://www.facebook.com/SouthwestAir/ย
- Instagram: https://www.instagram.com/southwestair/?hl=enย
- Mobile app: The Southwest Airlines mobile app is available for Android and iOS devices.
- Email support: You can find the official email address mentioned on the website, customer.service@wnco.com
- Customer care helpdesk: If you are at the airport and seeking help, head towards the helpdesk located near the departure gates.
- Write Your Email: Compose a formal letter outlining your question in detail.
- Provide Relevant Information: Include your queries or requests, flight information, and ticket details.
- Forward the email: After checking for correctness and completeness, send.
- Keep an eye on your inbox: Wait for the Airlines to respond, usually in a fair amount of time.